A question comes in. Nilo answers.
Hours, prices, directions, rules, and services. It answers from the business information you provided.
Customer service on WhatsApp
Nilo takes care of your WhatsApp while you run the business.
When a question comes in, Nilo answers using your business information. When a person is needed, your team takes over the conversation.
Text, voice notes, and images
Moves the conversation to the next step
Your team can take over anytime
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Example: spa
Nilo on WhatsApp
Hi! Any massage appointments tomorrow after 3 PM?
2:06 PM
Yes. I have 3:30 PM and 5 PM. Is it the 60-minute relaxation massage?
2:06 PM
Yes. 5 PM is perfect
2:07 PM
Great. Can I book 5 PM under your name?
2:07 PM
Your team can take over the conversation at any time.
Have you answered this today?
WhatsApp should not become another full-time job.
Hours, prices, directions, availability, rescheduling. Simple questions still make someone stop what they are doing to answer.
“Are you open Saturday?”
“How much is it?”
“Anything available today?”
What happens in the conversation
Customers message you. Nilo handles what is simple.
They want to book. The conversation continues.
Nilo understands what the customer wants and can help reach an available time without turning WhatsApp into a form.
It gets complicated. Your team takes over.
Customers are not trapped inside a bot. When a person is needed, your team joins the same conversation.
How it works
Give Nilo your business information. It uses it to answer.
You provide hours, services, prices, policies, and common answers. Nilo uses them while helping customers.
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01
Give Nilo your business information.
Hours, services, prices, policies, and the questions customers ask all the time.
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02
We connect your business WhatsApp.
Customers stay in the channel they already use. Nothing new to install or learn.
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03
Nilo starts handling the repetitive work.
Your team can follow along and take over whenever it wants.
Works well for
Clinics
Salons and spas
Restaurants and pubs
Veterinarians
Real estate
Property hosts
Service businesses
Simple pricing
R$399/month.
No gotchas.
One business, one WhatsApp number, one fixed price. You are not billed per message, AI token, or usage credit. If customers message you more, the monthly price stays R$399.
No per-message billing
No token billing
No hidden fees
I want to learn about Nilo
Contact channel is being configured.
Included
- Customer conversations
- Text, voice notes, and images
- Your business knowledge
- Booking help
- Your team can take over the conversation
- No customer message limit